Linda Carlson: Responsibilities, Expectations and Evolution of Game Community Moderation

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Episode 10

Host: Marina Espin

The excitement and chaos are bustling at Gamescom 2019, but we’ve managed to find a quiet(ish) place to chat and chink steins with industry veteran and Community Wizard 🧙‍♂️-or rather dwarf 😋 - Linda ‘Brasse’ Carlson. Gather round as we talk about her journey into a creative and colourful career of 20-plus years, the evolution and state of the games industry as it continues to struggle with ageism and sexism, and breakdown of the roles and responsibilities within community management, moderation and support.


Linda is a 20-year veteran of the game industry. Her evolution included developing strategy guides and maps, professional cosplay, games journalism, and for the past ten years, leading Community Management teams. She is now an Executive Community Consultant, serving industry leaders at large. Linda firmly believes in online communications as a force for good in human civilization; in the power of forging lasting, meaningful, global relationships in real-time, to achieve common goals and explore our potential as a species. As a gamer, she plays ALL THE THINGZ: MMOs, FPS, strategy, casual, cards and tabletop!